MXCONFIG - FAILED

Solved

Hi,

We have an issue that my stagenow mdm xml does not want to install on my TC21 devices from Zebra.

The message in the logs : custom log (Mxconfig failed: /sdcard/CFG-TC21_TAV.xml) and Error sending message (Error sending DEVICE_SCRIPT_MSG (General communication error))

error

I created the xml with the stagenow software (latest version 5.6.0.1028) and with the right MX version selected : 11.3

Device specifications :

Device Kind : Android Enterprise
Device Family : Android Plus
OS Version : 11
Agent Version : 15.1.5.1049
Plugin Version : 1.6.0.102
Android API Level : 30
Remote Control Version : 1.20.1.120
OEM Version : 11-20-18.00-RG-U02-STD-HEL-04
Supported APIs : RC Virtual Display, Work Managed Device, Android Zebra EMDK, Android Plus 1.6
Android Security Patch Level : 2022-04-01
MX Version : 11.3.0.2
 
Mobicontrol package:
 
Destination : %sdcard%\
Post install script : 
 
sleep 2
mxconfig /sdcard/CFG-TC21_TAV.xml
 
Please advice
 
Best regards,
3 years ago
Android
ANSWERS