Display version of specific app on device list

JW
Jake Ward
Cambridge Cognition Limited/Sprint

We use SOTI to deploy iOS devices and are interested in the version of one app that is installed. Is there any way to pull this onto the device list for easy viewing? Currently I have to run the app version report but this does not include the time when the device last connected so is not overly helpful for identifying app version issues.

It's a lot of effort to pull 2 different reports and then join them (especially as the dates export as text and are not easily converted)

a year ago
iOS
ANSWERS
P
PMMOD@SOTI
a year ago

Hi Jake Ward,

Thank you for your post on SOTI Pulse

Based on your request, it seems that you would like to download a report containing both the app version data and the device's last disconnected time. Currently, these details are available in separate reports. This might be achievable as a custom report, but we’ll need to coordinate with the appropriate team to assess the feasibility. If possible, there may be a specific process to create this custom report. For more information as below

I would like you to create a support case (click here) or call the SOTI Support team (click here)  to gain a better understanding of the issue. We can then determine whether to raise a Feature Request or troubleshoot to fix the issue.

Please let us know so we can proceed further accordingly.