Work App Notifications Not Waking Screen - COPE Enrollment on Pixel 7a

I dont know if this is something unique to pixel devices, or if it has affected others, but I am noticing on my devices, that the the apps in the Work Profile do not appear to be waking the screen, despite the phone vibrating and pinging to make you aware that say for example a message has been received.   I have had a look in the notification settings, everything appears to be turned on for the app, yet the screen does not wake like the apps in the personal profile.  Any help would be appreciated.

a year ago
Android
ANSWERS
A
ABMOD@SOTI
a year ago

Hi Brian Adgey,

Thanks for posting on SOTI Pulse,

I have a few questions regarding your query.

  • Are you facing this issue on only one device or multiple devices?
  • Are you facing the issue with all the apps in your Work profile?
  • Please share with me the Screenshot of the error that you are facing.
  • Did you try applying the same profile on other devices and will it work fine?