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Upgrading of Device Agent

Solved
E
Eddie
Morrison Data Services Limited

Hi

I'm arranging with SOTI to upgrade from 13.3.3 to 14.2. All devices on platform are Samsung and all agents are the ELM version. So I have one silly question that people here might be able to answer...

When I upgrade the device agents will the users have to go through Device admin policy pending and Licence activation pending screens again?

It's so I can send out any necessary instructions to the users.

upgrade samsung device-agent
7 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
7 years ago (edited 7 years ago)

Over-the-air upgrade for enrolled Samsung ELM device agent is silent.  i.e. device end-user will not be prompted again for anything.

Solution
E
Eddie
7 years ago

Thanks Raymond

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