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Within Global Settings / Manage Android Agents and Plugins, we currently have just about every single Android Agent added to our instance (by a previous Administrator). As part of a clean-up exercise, I was looking to reduce this list down to only the ones we require but there is no "Remove" button within these screens. Although having all the agents installed is not detrimental to our instance, its a constant annoyance receiving the Update notification, for agents we will never utilise. Does anybody know of any method to remove/reduce this list? Thanks.
We are running Samsung A10S devices (Android 10) as enterprise enrolled, locked by a kiosk. One of the entries of kiosk is the agent itself, so the user may have access to Content Library. In the agent, the end use may select settings and then have access to the Server status. It is good, when the connection drops down to identify if there is any network restriction to our server. The issue is the end user may touch the agent status when it shows as connected \ and then the agent is forced disconnected. The devices are already set with dozen feature, what works fine. We just want to know how to block the user to command agent disconnection.
Hi everybody, I have MobiControl 15.2 installed on a Windows2016 server. I am receiving thew following error when opening the Manage Android and Plugins window from Global Settings: Failed to load manufacturers or no coimpatible agents found. Same error is displayed if I click OK on the error window and move to Plugins tab. Do you have any idea why I am receiving this? Thank you very much for your help in advance!
Hello, i run often in trouble with not given permissions during the rollout of Devices. (systemsettings and notification). Is there any possibility to give this permission automatically during the installation? The notification about this is only short time visible and the operator often not see them. Devices: TC51/TC56/MC33 A8 Client:14.3.0.1000 / 14.4.1.1064 Mobicontrol: Version: 15.0.1.1181
Hi, Is there any way in SOTI that would set my own app as the default launcher on Android? Everytime an update on my app is performed, since the old one is deleted before the new one is installed, a prompt to choose the default launcher will pop-up and we would like that our launcher would be always the default launcher, no exeptions.
Hello everyone! It's possible to unenrolled or uninstall completely agents in devices via Script in Windows? The objetive is unenrolled/uninstall Windows Agents completely and avoid a new automatic registration. Thanks!! Regards.
When downloading the latest Android OEM agent you get version 13.6.0 Build 1664 (tried downloading a Zebra and Elo OEM agent). But the latest release notes are for 13.6.0 Build 1476. Are there any release notes for 13.6.0 Build 1664?
In SOTI MobiControl, it's possible to configure "Prevent unenrollment from Device Agent" for a device group. However, this does not seem to work, as I can still select 'unenroll' in the device agent? Environment = SOTI 14.2.1.4394 Panasonic FZ-N1 enrolled with Android Enterprise SOTI MobiControl Agent (13.6.0.1567), in Work Managed Device mode
We've been having trouble in recent weeks with enrolling new devices into Android Enterprise as a work managed device. From a factory restore state, using afw#mobicontrol, the device will enroll as AE Work Profile. We never used to have this issue, afw#mobicontrol would enroll the device as AE work managed device. The closest we've been able to get is using the Stage Programmer app and a QR code to enroll the device in MobiControl. Using this method, it will enroll as AE work managed device. However, while our profiles and packages will apply, the app catalog rules will not. We have several apps that are set as mandatory that will not automatically download. I've tried downloading manually through the MobiControl App Catalog but when I tap to install it takes me to the Play store and says that my administrator has not given you access to this item. We've done a lot of testing with our device vendor. We've tried different versions of the web console and different android OS versions. All our devices are 7.1.2 and we attempted enrolling an android 6 device with afw#mobicontrol and got the same results. Throughout our testing, the only thing we have not been able to change is the MobiControl agent version (13.6.0.1567) since that is controlled by MobiControl's deployment server. Our last deployment of devices all used agent 13.5 with no problem. This time around, with agent 13.6, we are having problems. Has anyone else experienced problems like this? Being unable to use afw#mobicontrol to enroll into AE work managed device. Or, having issue with mandatory apps not downloading to a device once we do get it enrolled as a work managed device using the stage programmer app?
Hi I want to set up support details for our Service Desk on the Support screen in the MobiControl agent. We did it years ago when we hosted version 9 on Windows CE devices (those were the days), but now on cloud hosted v14.1 I cannot find a setting to do this. Hopefully it's me missing the blindingly obvious. Eddie
Hi I'm arranging with SOTI to upgrade from 13.3.3 to 14.2. All devices on platform are Samsung and all agents are the ELM version. So I have one silly question that people here might be able to answer... When I upgrade the device agents will the users have to go through Device admin policy pending and Licence activation pending screens again? It's so I can send out any necessary instructions to the users.
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