Hi Mark,

Thanks for posting on SOTI Pulse.  

Benefits of Migrating to SOTI MobiControl Cloud

• High Availability: SOTI MobiControl Cloud offers 99.9% uptime, ensuring minimal disruption to your device management operations. 
• Scalability: The cloud platform can handle the demands of any device type, make, or operating system (Android, Apple, Linux, Windows), accommodating your growing fleet. 
• Secure and Isolated Environment: You can choose an unshared, ISO 27001 certified instance, providing total independence and control over your infrastructure. 
• Rapid Deployment: Device deployment after migration is streamlined and can be completed in minutes, minimizing downtime.
  
  Refer to the Migrate to SOTI MobiControl Cloud | 99.9% Uptime | Secure and Safe for detailed instructions and best practices

If this post did not assist you in resolving the issue completely and you have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to open a new case and one of our support engineers will be there to assist you.

Kind Regards
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

Migrate to SOTI MobiControl Cloud | 99.9% Uptime | Secure and Safe

Migrating from on-prem to SOTI MobiControl Cloud is fast & easy. Access your data in a secure, single-tenant cloud infrastructure. Learn more & start now.

Migrate to SOTI MobiControl Cloud | 99.9% Uptime | Secure and Safe

Migrating from on-prem to SOTI MobiControl Cloud is fast & easy. Access your data in a secure, single-tenant cloud infrastructure. Learn more & start now.

This depends very much on the implementation details such as diversity level of device models/device platforms, level of integration/policy-involving with corporate infrastructure (e.g. content repositiory, VPN, SSO, etc.).

Also, as cloud instance administrators normally do not have RDP access to the cloud server, configuration/debugging of issues rely heavily on Soti cloud support team.  Communication delays and other overheads may have impact on the day-to-day work efficiency

Hi Mark,

Thanks for posting on SOTI Pulse, Thanks Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Raymond and Rafael, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Kind Regards
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |