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Raspberry pi 3+ is keep enrolling with agent 15.0.2

AS
Arsalan Shafi

I am having an issue whenever I try to enroll my pi into mobicontrol it downloads the agent through MC url, but the device only downloads the agent version 15.0.2 536, which does not have the functionality of RC. 

Also, when I download the agent through rule it downloads the lastest Linux agent. It does not make sense to me why it downloads the old version of the MC agent when the server have the new version of the MC. When we try to upgrade the agent it gives an error "attempt failed"

We are currently on MobiControl server version 15.1.2.1035.  

Anyone face the same issue?

remote-control agent-not-upgrading
Edited 4 years ago
Linux
ANSWERS
J
JCMOD@SOTI
4 years ago (edited 4 years ago)

Hi Arsalan,

Thank you for posting in SOTI Central.

I suggest you download the Linux Agent through https://docs.soti.net/mobicontrolagentdownloads and extract it ready in your desired directory. Then right-click the relevant Linux add device rule -> "Download Linux Device Agent" -> "Download INI File" and place the MCSetup.ini file inside the directory.

Now you can execute the install.sh bash script and you should then be running the latest agent version. You could also look at automating all of this in a script.

Regards,

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