Android Enterprise Agent Update

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LC
Leon Callsen Silver Contributor
Taneri Consulting GmbH (TCG Global)

Hi Everyone, 

I did an update of MobiControl OnPremise Server.
From Version 14.4.9 to 15.6.4 
Everything worked as expected and I had no issues. 

Now I have one question. 
MY devices Zebra MC3300 with Android 10 still have MobiControl Agent Version 14.5 installed. 
I can't upgrade the Agent to the latest. Under the global settings I can only manage the plugins and the agent is not shown to me.

Can someone explain to me why? 
The server doesn't have managed google play so this isn't a option for me to update the MC agent. 

Whenever the support did an update for a cloud server I was able to update the agents afterwards. 

Thanks for your help! 

2 years ago
Android
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