SOTI Surf debug logs location

 

Hi. I’m using the 2026 cloud version and have enabled the new feature called Surf Debug Logs. Where can I find them?

 

 

 

2 months ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer Diamond Contributor
2 months ago

I'm pretty sure you just misunderstood "...sends debug logs to SOTI..."

This means the file ends up at the SOTI support and normally based on the device ID they can grab it then in a support case similar to when you do a send_debug_report legacy script to a device.

ŁM
Łukasz Marciniak
2 months ago

I thought this would output a log from the browser console. Simmiliar to debug inspection via adb.  This would make diagnosing web application issues much more convenient. Thanks for the clarification.

RS
Rafael Schäfer Diamond Contributor
2 months ago
S
SRMOD@SOTI
19 days ago

Hi @Łukasz Marciniak,

Thanks for posting on SOTI Pulse, Thanks @Rafael Schäfer for responding to the post, your expertise and willingness to help are greatly appreciated!

Have you had an opportunity to test the suggested solutions by Rafael Schafer, and has it successfully addressed your query?

If not, or If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Also, if this post has helped you in solving your inquiry, I would request you to mark the particular comment as "is solution", so others may benefit from this information.

Thanks.