File Sync Policy

R
Remy
Zollner Elektronik AG

Hi,

Has anyone else noticed that it is no longer possible, within such a policy, to allow uploads only to %root%?

7 months ago
SOTI MobiControl
ANSWERS
RK
Radim Kadlec
7 months ago

Try to look here: https://discussions.soti.net/thread/file-sync-policy-android-unsupported-path

R
Remy
7 months ago

I have a question for the SOTI moderators: what is the reason behind this fundamental change in the updated concept?

ÖC
Ömercan C.
7 months ago

Hi, you need to open a case and the support agent will do some changes in the database. After that, it should be possible to work as before. I also don’t know why they decided to make this change.

H
HDMOD@SOTI.net
6 months ago

Hi Remy,

Thanks for posting on SOTI Pulse. Thanks, Omercan and Radim for responding to the post, your expertise and willingness to help are greatly appreciated!

This feature is scheduled to be re-released in an upcoming version, as we are aware of the configuration change, and have included it in our roadmap for a future update. In the meantime, we recommend that customers contact our Technical Support department for further assistance. 

To register a case, you can use the following link: Log a Case Webform