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iOS - remove Phone and Settings icon from homescreen

PJ
Patrick Jones
Chipotle Mexican Grill, Inc.

Hello SOTI team,

I would like to stage an iPhone to only display a webclip on the device

The problem is by using application restrictions (White List) it removes all but the settings and phone icon.

My goal is to find a way to remove those icons from the phone by using SOTI.

I tried creating a blacklist to specify com.apple.Preferences and com.apple.mobilephone but it will fail to install.

Will I need to use an XML script to accomplish this? If so could some one help point me in the right direction for what options or ideas they have?

Single App mode is not an option because I would like to add more webclips later.

07/30-Thanks Kindly for suggestions but Single App mode is not an option as the root goal would be to lockdown the phones similar to Android. I realize this may not be possible but my ideal situation would be to create a homescreen without the Phone and Settings icons. I think my only best solution is to drop those two icons in a folder on page 2. 

I believe we are facing limitations of what iOS 17 can do. I hope with iOS18 we will be able to hide those two icons and prevent user from being able to swipe right or left on homescreen. I did experiment with Custom Profiles but if you try to blacklist the Preferences and MobilePhone bundles using XML it will fail also.

The official Apple documentaton does specify that you cant do that for those two Bundles so I think this may be out of SOTIs control.

Thanks again!

#ApplicationRC #Restrictions #XML #Whitelist #Blacklist #iOS
a year ago
iOS
ANSWERS
RC
Raymond Chan Diamond Contributor
a year ago

If your use case is to have the device locked to browsing your company web-page/web-app defined in your mentioned web-clip, then maybe you can consider running single-app mode with browser as the only app.  Soti Surf maybe a good choice because you can configure it to run in kiosk mode with address bar hidden and  predefined URL('s) accessible by the device end-user.

B
BPMOD@SOTI
a year ago

Hello Patrick

Thanks for posting in SOTI Central.

Could you please confirm if you had an opportunity to test the suggested solutions by Raymond and has it successfully addressed your query?

If the above solution helps you to resolve your issue, then please mark this post as the solution. Also, feel free to reach out if you need clarification or have any follow-up questions.

K
kmart
a year ago

You should enable a whitelist instead of a blacklist and you can't get rid of the settings application. You can only restrict what users can do within it. Here's a list of the native bundle ids for iOS as well. https://support.apple.com/guide/deployment/bundle-ids-for-native-iphone-and-ipad-apps-depece748c41/web

P
PMMOD@SOTI Bronze Contributor
a year ago

Hello Patrick,

Thank you for your post on SOTI Pulse.

Could you kindly confirm if you’ve had a chance to test the solutions suggested by Raymond and whether they have successfully addressed your issue?

If the proposed solution has resolved the problem, please consider marking this post as the solution. Additionally, feel free to reach out if you need further clarification or have any follow-up questions.

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