SOTI Pulse Logo

iOS Home Screen Layout is missing in configuration settings

Solved
ML
Michael Lisson

I hope s.o. can help me in this case.

We have Soti Mobicontrol as cloud service and want to provide iOS tablets in kiosk mode with only a few apps which are available for the user.

Therefore we want to create a custom home screen layout with only the necessary apps. In the documentation from soti https://soti.net/mc/help/v15.6/en/console/configurations/profiles/configurations/categories/other/ios_home_screen_config.html we found the solution. 

Our problem is that the necesarry option is not displayed. Here is a picture from "other" in our Soti console. The important option Home Screen Layout is missing in our system.

Please give me a hint how we could enable this option.

2 years ago
iOS
ANSWERS
RS
Rafael Schäfer Platinum Contributor
2 years ago

Hi Michael, we are on version 15.6.3 and we have this option available. So which version do you have?

ML
Michael Lisson
2 years ago
Version: 15.3.0.6713
 
So is it possible that this option is depending on the version?
I think that this is not a new feature in Soti.
RS
Rafael Schäfer Platinum Contributor
2 years ago

For sure it depends on the version.

The linked article is only available for 15.6 (as seen in the link text as well). Checked that with 15.3 (which you have), 15.4 and 15.5 all failed. So i think this was part of 15.6

Solution
ML
Michael Lisson
2 years ago

you are right! Thank u very much :)

I have opend now the documentation for 15.2 version. And there is the option not listed. 

So the last question ist now, is there a way to force an update for our system or do we have to wait?

RS
Rafael Schäfer Platinum Contributor
2 years ago

You have to ask Soti to do that but be aware that there are many more changes to the system which could be irritating at the first time.

I think it's worth to look into what Raymond said (that would then mean that you don't have to upgrade) but that's far away from my knowledge but maybe he can assist you.

RC
Raymond Chan Diamond Contributor
2 years ago

This is actually not a really big problem.  Any supported  home screen layout control can be easily defined  using an XML file (as defined in Apple's profile reference documentation) in a MobiControl custom profile payload,    My company has been supporting our customers on this for many years.

M
MPMOD@SOTI Gold Contributor
2 years ago

Hi Michael,

Thank you for posting on Soti Pulse!

It is great to see that this post has been solved. 

Feel free to reach out to Soti Technical support if you have any other questions.

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net lDiscussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter 

Similar Discussions