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ELM activation pending

Solved
A
Anil
Etisalat UAE

Dear 

we are using Mobicontrol 14 and on one device property it is showing ELM pending . screen attached  but on device no policy pending 

samsung elm
6 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
6 years ago

In your region, make sure the following are not blocked by any firewall:

gslb.secb2b.com:443
eu-elm.secb2b.com:443
eu-prod-klm.secb2b.com:443

Solution
A
Anil
6 years ago

any one know what is ELM server address?? it seems it is blocked from the network side 

SS
Support Staff Account
6 years ago
Hi Anil, Thank you for requesting an answer from SOTI Support Staff. I may require confirmation of this for you as you may be in another region than I am but for now I belive you are Looking for: Samsung license servers and ports If you are in the Americas, enable access to these servers: · gslb.secb2b.com:443 · us-elm.secb2b.com:443 · us-prod-klm.secb2b.com:443 Hope this helps.
A
Anil
6 years ago

My location is in UAE, Dubai . so its will be same for me also

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