Hi Prerana,

Thank you for your post on SOTI Pulse.

Could you kindly let us know if your issue has been resolved?

If it hasn’t, could you provide us with more details, including the version of Mobicontrol you’re currently using?

If you have any additional questions or concerns, please don’t hesitate to reach out. We are here to provide support and assistance whenever you need it.

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |