Screen Reader/Talk Back in Kiosk Mode

JK
Jason Klotz
Mediacom Communications Corporation

Morning,

I have been asked to try to get a few tablets ready for a few of our visually impaired employees. Since we are running in Kiosk mode and the launcher needs the patch to launch said program I input the path into the LockDown settings and all it is returning is package not found.

Example: Google Accessibility Suite

Launch://com.google.android.marvin.talkback

I have tried the samsung voice reader as well or the tts and get the same results. Any ideas?

SOTI: Version 14.1.6

Agent: ELM 

14.2.2.1079
 
 
Thanks
 
Jason
4 years ago
Android
ANSWERS
R
Rafael
4 years ago

You can lookup if the package name directly in the device details (applications) if it's uninstalled.

Try to enable system app (maybe it's "locked"): enable_system_app com.google.android.marvin.talkback

Try to push and hold both volume keys this should activate TalkBack.

JK
Jason Klotz
4 years ago

Hello Rafael,

Enable system app doesn't work as it is an ELM agent. The program isn't uninstalled as I checked that as well. And if I remote in and I activate the program I can see it running on the processes.  It is like I need to call a different program to get me to that one. The button will work but I need them to be able to get into the settings. So they can set it up how they want to. (Single tap vs double tap etc, etc)

R
Rafael
4 years ago

Try following package:

com.google.android.marvin.talkback.TalkBackService

I found enywhere that i have to block the package you wrote and additional this one to block talkback. Maybe you can use it.

JK
Jason Klotz
4 years ago

Thank you. I will try that now

JK
Jason Klotz
4 years ago

Rafael - That didnt work either.

I even tried Launch://com.samsung.android.app.talkback

 
R
Rafael
4 years ago

Did you try to start it via script?

start packagename

If this isn't working maybe the package name is wrong.

Look for "Android Accessibility Suite" in the application list of the device.

RC
Raymond Chan Diamond Contributor
4 years ago

Hi Jason,

The bundle-ID and activity name of application(s) to be fixed can differ with different device brand/model/firmware/application versions.  So, instead of posting anything in this forum, checking them out on your devices yourself should always be the most accurate and quickest solution for your own case.

JK
Jason Klotz
4 years ago

Hello Raymond. Yea I keep scanning thru the bundle id's to see if I missed anything. Just seems odd I cant get it to launch and it says app is not installed. And I cant open up settings as these are credit card payment tabs and i have to keep them extremely locked.

RC
Raymond Chan Diamond Contributor
4 years ago

If you can't initiate the program with

  start  com.google.android.marvin.talkback

when your kiosk mode is off, then the app is actually not installed as reported.  In such case, you might need to first find out why the installed status is off or  install alternative app with similar functions from Google Play store.  After solving the problem with kiosk mode off, you can then enable kiosk mode and see it there is any other problem.