Android Personalized Name

Solved Locked
JK
Jason Klotz
Mediacom Communications Corporation

Good Morning,

Is there a script that will allow me to change the Personalized name back to whatever I choose it to be? Some of the employees are getting creative but yet still barely outside of the gray area of right/wrong. 

Example - Personalized Name of a Standard Samsung S8 is Samsung S8 yet the employee could change it to say The Batphone or something ( That is a mild one )

5 years ago
Android
ANSWERS
RC
Raymond Chan Diamond Contributor
5 years ago (edited 5 years ago)

Hi Jason,

I've checked the latest version of Samsung Knox Service Plug-in, and there is no option to set the Personalized Name of Samsung devices within the AppConfig/OEMConfig framework.

Google seems to be constantly adding more standard EMM API's for Android-Enterprise recently.  I hope there will be such function supported soon, though that may likely be available only for device models with the latest (Android 10 or even 11+) firmware.

Solution
D
DDMOD@SOTI
5 years ago

Hi Jason,

Thanks for the post!

Please use the below script to rename the device:

devrename newDeviceName
If the name contains spaces, use quotation marks

Example:

To change the name of a device to Apricot Candy:

devrename "Apricot Candy"

Regards,

JK
Jason Klotz
5 years ago

Good Morning,

DDMOD - I tried that one and that does the actual device name in SOTI. I am looking more for the personalized name the end user can change in the settings.

RC
Raymond Chan Diamond Contributor
5 years ago (edited 5 years ago)

Hi Jason,

It was absolutely clear from the title and body of your post that your problem is related to the personalized name and NOT the MobiControl assigned logical device name, which is  normally  renamed with devrename script command.  The same command of course cannot be used for the personalized name.

If your devices are running Android-Enterprise device agent in managed-device mode, maybe there is  a chance to change the Personalized name  remotely if there is such support in the OEMConfig compliant utility software from the corresponding OEM device manufacturer.  What are the brand(s) and model(s) of your devices?

 Device brands such as Zebra, Honeywell & Datalogic may have addtional utility app to support changing of personalized device name.

JK
Jason Klotz
5 years ago

Morning Raymond,

Sorry so long to get back. It was one of those Mondays. I had thought the title was kind of clear. Then I saw the script and I knew I had ran that in the past for other issues when some device names went wonky. Anyhow on to your questions.

Currently I am running all Samsung Devices. 

They range from Galaxy Tab S3 & 5E to S7's thru S10e's. 

Thanks,

Jason

JK
Jason Klotz
5 years ago

Thank you sir for checking. Much appreciated.