Reporting Historic Data/ Data more than 2 weeks old doesn't show

Solved Locked
SW
Sam Walker
Flowstore Systems Ltd

I've been asked to report on data from the beginning of the year (2+ months old now) and currently on any report I run it only shows me back to 2 weeks old. I don't remember this being the case before and I can't easily see a setting to change this.

I'm guessing SOTI is only keeping data for 2 weeks and then wiping it, which seems crazy and so surely I must be able to change a setting somewhere to ask it to store for at least 6 months?

Any clarification would be much appreciated.

Edited 5 years ago
SOTI MobiControl
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Sam Walker,

Thank you for your post, we do not recommend to collect data for more than 14 days as it affects server performance but still if you want to know the location to change number of days please refer to the picture below -

Right click on data collection --> click on schedule

Thanks and Regards,

Solution
S
Scott
5 years ago

If by "data" you're referring to some kind of collected device data, then...

Data collection rule server side truncation threshold defaults to 14 days and that is where you would change it.

SW
Sam Walker
5 years ago

Cheers!