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Android: How to associate Datawedge profile with Lockdown Browser app

MP
Mike Prescott
Rexall Pharmacy Group Ltd.

I have TC52x devices running Android 10 that are utilizing a custom Lockdown screen. I have a request to add a new link on the lockdown screen to an ordering website (not app) and it requires a new datawedge configuration. 

I've noticed the lockdown opens the website in what I'm guessing is a proprietary Mobi browser. Does anyone know the mobi browser app name so I can add it to 'associated app' in my datawedge profile?

android
4 years ago
SOTI MobiControl
ANSWERS
MD
Matt Dermody
4 years ago

When an app is in the foreground on a device you can send the identify_activity script and the activity will be reported back in the device logs in SOTI. I recommend you launch the app / web page on a sample device and then send that script so that you can confirm what is registered as the app bundle ID and activity name. 

MP
Mike Prescott
4 years ago

Thanks for the tip. I opened the website in the lockscreen and ran the script which returned the following: net.soti.mobicontrol.androidwork/net.soti.mobicontrol.lockdown.kiosk.KioskActivity

In the datawedge app association, I see the 'net.soti.mobicontro.androidwork' but I don't see the second part, 'net.soti.mobicontrol.lockdown.kiosk.KioskActivity' as a listed activity. I tried using the * to capture everything under net.soti.mobicontro.androidwork but it didn't work.

MP
Mike Prescott
4 years ago

Since there was no associated app available for the kiosk lockdown, I ended up applying the changes to the 'default' datawedge profile as a work around.

T
TomasB
4 years ago

We have the same problem.. 

Zebra TC72 Android 11. Running in lockdown mode.. 

It has always worked with Associated apps * net.soti.mobicontrol.androidwork

but now it has stopped working.. I don't know why.

The barcode laser doesn't even turn on when the user is pressing the scan button.. 

PS! It works also for me when I restore datawedge to factory reset.

RD
Robbert de Jong
4 years ago

same problem for us.

its working with:

HE_FULL_UPDATE_11-16-05.00-RG-U11-STD-HEL-04

not working from:

HE_FULL_UPDATE_11-20-18.00-RG-U00-STD-HEL-04

also tried with version --> still not able to scan

HE_FULL_UPDATE_11-26-05.00-RG-U00-STD-HEL-04

within soti surf it works fine.

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