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My company is changing DNS server IP addresses for my environment and I'm trying to figure out whether I can use SOTI to push the change to my devices (CK3x, CK65 and CN80) or will i have to touch each one. Any thoughts ? Thanks in advance.
Did you mean the public IP address of your on-premises MobiControl server got changed?
If your implementation has used a dedicated FQDN (together with associated SSL certificate installed) used in the device-management address field in MobiControl MCadmin Utility, then there is no need to worry about devices getting out-of-control provided that either the primary or secondary agent address field in MCadmin is set with that same FQDN.
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Hi Mike,
Thanks for posting on SOTI Pulse. Also thanks to Raymond for responding to the post, your expertise and willingness to help are greatly appreciated!
Mike, has your query been resolved? If this post did not assist you in resolving the issue completely and you still have additional questions, please do not hesitate to reach out or you can contact SOTI Support (support@soti.net) to raise a support case and one of our support engineer will be there to assist you.
Kind Regards,
Technical Support | SOTI Inc.| support@soti.net | www.soti.net |
