If you use classical (i.e. non html5) remote control that requires installing a remote plug-in,  you can choose lower color quality and that setting is stored locally so that subsequent remote control session(s) all start with the configured colour quality.  In fact, all other settings (e.g. sizes of different windows/tools, toolbars/buttons, etc.) are also stored locally and persist between remote control sessions.

html5 remote control sessions do not seem to have this feature at the moment.

Hi Chan, thanks for the input.

Have explore a bit more the issue here. For the classical remote control service (i.e. using the plugin) the color quality setting does seem to be preserved locally, but just if the new remote control session (using the plugin) is initiated for the same device. This remains true after logging off from the web-console and logging back in. Haven't tried yet if the same remains true after re-starting the browser and/or clearing its cache -- but since this remote control service is a Windows app on its own, the browser's cache shouldn't have much influence, I'm guessing.

The problem is with different devices, the color quality is by default on "highest color".

In a device estate of thousands of devices, pretty much every second remote control session is done on a new device, so the settings' persistence behavior isn't very useful.

This is a on-premises instance on v13.3.0.3690.

Hi Rui, 

The responses you have received are correct, that desktop remote control plugin of MobiControl will keep the session settings for subsequent sessions but will return to the default with any new remote session.

As you have already guessed, you can create a feature request and have this feature considered for future releases.

Regards,