Invalid Credentials MobiControl

R
RebWin
Expeditors International of Washington, Inc.

We continue to see an error message of "Invalid Credentials" when trying to log in to our MobiControl server. When the user clicks on the Log In button a second time, access is invariably granted. The error logs show:

 

Our on-prem server is not linked to the SOTI Cloud. I have checked our LDAP server connections which verify the user credentials and nothing seems to be amiss. 

Any ideas what is causing these errors? 

2 years ago
SOTI MobiControl
ANSWERS
M
MNMOD@SOTI
2 years ago