Mobicontrol web console custom attribute not show in Device Properties list

Solved
R
rathasatekun
Gosoft (Thailand) Co.,Ltd.

I have problem

I have custom attribute in Store

but i have problem is my user can not search because of custom attribute not show to selected

but in Role admin can find 

this name of custom attribute my role found

But other user cannot found 

Server Version: 15.3.3.1065

a year ago
SOTI MobiControl
ANSWERS
ZC
Zafer Cigdem
a year ago

Hi,

When they click on the device section, can they see the custom attribute from device side?

Just in case, when they visit the Global Settings > Console Settings > Search Index Sync section, can they see the search index close to %100, if not they may click on Sync now. You may try to use incognito mode or by using another internet browser as well whether it differs. 

Just to test purpose, when you make one of these users as MobiControl Technicians or MobiControl Viewers roles, is there any difference? I quickly tested it out by using these roles, and it looks good for me.

I hope it helps. 

Zafer

R
rathasatekun
a year ago

or because of child group disable , ? 

ZC
Zafer Cigdem
a year ago

The above screenshot that you mention is not for custom attribute, it's for custom data.

is your question for custom data or custom attribute?

ZC
Zafer Cigdem
a year ago

If it's related to Custom Data you need to give related permission for each custom data to related role/users to let them see on their console side.

Example is below:

Zafer

Solution
R
rathasatekun
a year ago

thx for support  it's solutioin

ZC
Zafer Cigdem
a year ago

Perfect!

You are welcome.

MM

Hello Rathasatekun

Thank you for your query.

You can go to Device configurations- Advanced configurations- Custom Data. Here, you can add custom definitions and assign permissions for the same.

Please let us know if you have any further queries on the issue.

Thanks & Regards
SOTI Support