Webpage displaying weird

A
Andi
lakecountrycoop

Hi All,

I've been tasked with making a tablet into a kiosk for possible deployment. I have a working demo for proof of concept but there's one specific issue I'm having and I'm not sure how to resolve it for when I'm given the go ahead to go live.

One specific Jotform isn't loading properly when opening the URL from a template. In portrait mode it's all squished and nothing seems to work, in landscape mode it looks fine but buttons and field active zones aren't where they're supposed to be. A couple pages might resize the fields when they're active but that requires figuring out where to click to make them active!

This occurred when linking to it both with one of SOTI's templates and with my own code added as a template.

My boss has suggested it might be a problem with the formatting for this specific Jotform too, but I tried a different Kiosk App (just told lockdown mode to launch it from the start) and it seemed to work fine. Downside is with that Kiosk App I can't just load an HTML file, I'd need to link to a hosted URL.

I got time on this, the department requesting it is still working on their pitch for approval, I'm just frustrated.

Screenshots linked here because I can't get them to upload.

 

 

13 hours ago
SOTI MobiControl
ANSWERS

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