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In MobiControl (Version 15.2.0) I wanted to change the Application Run Control (Android Enterprise) in an existing Profile. Adding a blacklist works fine, but not deselecting. This has no effect on the device (Zebra TC57), even after a reboot. How can I achieve that an application is not on a blacklist at the device anymore? Doing a factory reset is not an option (but works).
Are Revoking the whole Profile Assignment from the device? Instead of editing the blacklist within Application Run Control try revoking the whole Profile.
What are the version and build numbers of the device agent you are using? Have you test if the problem remains when using a different device agent?
The Run Control was together with all other configurations and packages in one Profile. I have divided it now.
When the whole Profile is revoked the blacklist is not active. But if I reinstall the Profile (without the Run Control) the old blacklist is active again.
Thank you for your help.
With a seperate profile some applications reactivate again. For others (e. g. Chrome), the icon gets visible, but no start action is defined anymore. After resetting the device (until yesterday there were only fewer devices related to the problem) everything is fine.
