Community - SOTI MobiControl

Community - SOTI MobiControl

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SOTI MobiControl Discussions


  • 0 votes 8 answers

    APP wont install automatically

    I have mobile devices already having MobiControl installed and working just fine. We want to install a new app to our company devices.  We have added this new app into our Policies / Apps.  This is a mandatory app, App Store License, Accounts Is set to our applevl account and Device Based.  Automatic updates is selected. I have added this new app to my Profile / Configurations / Application Run Control / Whitelist. Save and Assign. When I look at a device name, Configurations the status shows Installed partially.  I guess this shows this way pending the new app install?  The app does not install automatically.  I do give this time to see if will auto install.   If I revoke profile and then install profile, the new app will then download and install. I do not want to have to revoke / install on all my devices.  Why does the app not download and install automatically?  What would be a fix for this.

    iOS
    a year ago
  • 1 votes 4 answers

    Out Of Contact script

    I noticed under the profiles tab in 14.4.9 there is the option for Out of Contact. I would like a script that automatically revokes the certificate and deletes the device from Mobicontrol if it has not checked in for 3 weeks. Is there a script for this or possibly another way to achieve this?  Thanks

    SOTI MobiControl
    3 years ago
  • 0 votes 5 answers

    Revoke Application Run Control setting Solved Locked

    In MobiControl (Version 15.2.0) I wanted to change the Application Run Control (Android Enterprise) in an existing Profile. Adding a blacklist works fine, but not deselecting. This has no effect on the device (Zebra TC57), even after a reboot. How can I achieve that an application is not on a blacklist at the device anymore? Doing a factory reset is not an option (but works).

    Android
    4 years ago
  • 0 votes 3 answers

    Revoke a Certificate using API - "ErrorCode": 3500, "Message": "Certificate action failed.",

    Good Afternoon Everyone, I'm currently trying to remove certificates that were installed by our old MDM system via the API as they're causing issues with Exchange Email configuration. I'm getting an error that appears to be from MobiControl rather than a generic Rest API error but I can't find anything about it in any MobiControl documentation. The error is: Invoke-restmethod : {"$type": "ErrorDetails","ErrorCode": 3500,"Message": "Certificate action failed.","Data": [],"HelpLink": null} The script I'm running is: $MCFQDN = "https://SERVERURL/mobicontrol/api/devices/$DeviceId/certificates/$CertificateID/actions" $Body = @{"ActionKind" = "Revoke" } $Header = @{Authorization = "Bearer $token"} try{$response = Invoke-restmethod -Uri $MCFQDN -Method POST -Headers $Header -Body (ConvertTo-Json $Body) -ContentType "application/json"}catch{$($_.Exception.Message)} Does anyone have any idea what the issue might be? I'm tried removing a certificate managed by MobiControl as well and got the same error. Thanks!

    Android
    7 years ago

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