APP wont install automatically

BK
Brett K
American Furniture Warehouse Co Inc

I have mobile devices already having MobiControl installed and working just fine.

We want to install a new app to our company devices.  We have added this new app into our Policies / Apps.  This is a mandatory app, App Store License, Accounts Is set to our applevl account and Device Based.  Automatic updates is selected.

I have added this new app to my Profile / Configurations / Application Run Control / Whitelist. Save and Assign.

When I look at a device name, Configurations the status shows Installed partially.  I guess this shows this way pending the new app install?  The app does not install automatically.  I do give this time to see if will auto install.  

If I revoke profile and then install profile, the new app will then download and install.

I do not want to have to revoke / install on all my devices.  Why does the app not download and install automatically?  What would be a fix for this.

a year ago
iOS
ANSWERS