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Apple BYOD Application Catalog

Solved
RS
Rafael Schäfer
jysk

Hopefully someone can help me here.

I have created and deployed an Apple device as "user" enrollment which works fine (i can add and enroll profiles which take effect on the device like Wifi for example).

My problem now is, I also assigned an app policy where 2 apps are assigned to (previously also "purchased" in the ABM (Mobicontrol Agent and Office 365 for testing)).

I can see both apps in the provided webclip for Application catalog (https://serveraddress/mc/mdm/appcatalog/%DeviceIdentifier%) but if i press on "install", for both i get the error message "App can't be installed. Please contact your Administrator." 

In the webclip for the profile catalog (https://serveraddress/mc/mdm/profile/%DeviceIdentifier%) i get only a blank page.

APNS is set up and a test went fine.

Did I miss something or is there something related i could have done wrong somewhere?

iOS apple byod
a year ago
iOS
ANSWERS
RS
Rafael Schäfer
a year ago

I think i found the reason for not installing but how to change this?

RS
Rafael Schäfer
a year ago

I found it: I haven't enabled licensing after that it worked fine.

Solution
WH
Wayne Holoway
a year ago

Please explain how you activated licensing, i am sitting with the same issue.

RS
Rafael Schäfer
a year ago

In managed app config -> Installation options:

In general: Don't forget to "purchase" (even free apps) in the Apple Business Manager, so they are available then in Soti as well.

V
VPMod@SOTI.net
a year ago

Hi Rafael Schäfer


Thanks for posting on SOTI Pulse.

We are glad to know that your issue has been resolved. If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

Technical Support, SOTI Inc.

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