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I've been grappling with this issue for some time, and have posted about it before but I'm starting a fresh thread as suggested by Soti and following confirmation from them that this is an Android OS issue which cannot be fixed by Soti. The issue is that in-house apps cannot be successfully deployed to Android devices automatically, when using BYOD or COPE profiles. In work managed enrolments, updates to the in-house app deploy seamlessly without problem. In work profile (BYOD) and COPE enrolments, MobiControl attempts to deploy the app but Android requires user permission, and no notification or request is displayed. A silent notification does appear in the notification tray if the user looks for it, but they need to seek it within 30 minutes of the update being pushed out, otherwise MobiControl abandons the update attempt. I would have expected that, with a COPE (company owned, personal profile) device, the app deployment would be automatic, and that with a BYOD profile the user would be asked for permission to update. But the actual behaviour is the same with both BYOD and COPE profiles, and requires each user to be personally asked to deploy the update within 30 minutes. There are no notifications displayed under any circumstances. The behaviour is the same regardless of whether deploying the app via an app policy or a profile. It is also the case that, in order even to get to this point, the "Allow installation of apps from unknown sources" permission must be given to MobiControl in the work profile (undocumented), AND a similar permission must be expressly enabled in the Restrictions -> Security section of the device profile on the MobiControl server. After 10 months of troubleshooting, Soti have finally told me that this is the 'expected behaviour' according to Google. Has anyone else experience this and, more importantly, found a way to work around it? Thank you James MobiControl server 15.6.3.1018
Hopefully someone can help me here. I have created and deployed an Apple device as "user" enrollment which works fine (i can add and enroll profiles which take effect on the device like Wifi for example). My problem now is, I also assigned an app policy where 2 apps are assigned to (previously also "purchased" in the ABM (Mobicontrol Agent and Office 365 for testing)). I can see both apps in the provided webclip for Application catalog (https://serveraddress/mc/mdm/appcatalog/%DeviceIdentifier%) but if i press on "install", for both i get the error message "App can't be installed. Please contact your Administrator." In the webclip for the profile catalog (https://serveraddress/mc/mdm/profile/%DeviceIdentifier%) i get only a blank page. APNS is set up and a test went fine. Did I miss something or is there something related i could have done wrong somewhere?
Hi everyone, want to ask regarding BYOD, let say user is received URL link at his personal whatsapp for some kind of approval, is there possibility user open it use Work profile browser? I tried it, but it doesn't trigger Work Profile browser. The only things that i think as solution is create new whatsapp number, push whatsapp at work profile, then send the link to that Whatsapp, but not everyone has phone with dual SIM card. Hope anyone has experienced this case.
I'm relatively new to work profiles and how they work.I have an oppo Android 10 device enrolled in Soti as work profile.Yet only a few apps are showing in the work environment which include: Chrome, contacts, Files, Google, Mobicontrol and Playstore.I have 2 questions regarding apps.1. How can I add the standard camera app (available in Personal) to my work profile?2. What are the methods of adding other apps to the work profile (not already present on the device)- Custom apps- Playstore appsHope others have more experience with this. Thanks in advance.
https://share.getcloudapp.com/2NuXvkZD Is there a support for Okta federated accounts with iOS BYOD (user enrollment) add device rules? It appears a single option with MS Azure directory.
We are looking at the feasibility to deploy a work profile and to utilise the dual SIM capability, initially on Samsung devices. Therefore to use SIM1 for personal and SIM2 for work profile. Does this sort of feature exist or in the pipeline for implementation into later versions of MobiControl, especially as more devices are being released into the marketplace with SIM card managers for dual sim's
Hello, we set up Android 9 devices as BYOD with an Android Work profile. We do the following steps: Setting up the device but skip the Google account setup (because the user of the device should add their personal Google account later) Now the Work profile should be added Is there a better way than now downloading the MobiControl agent apk, install it on the device and enter the enrollment id to set up the Work profile?
I’m trying to push some applications via “Profiles” to a Samsung Note 8 BYOD device but it seems doesn’t work. (Android for work profile. BYOD) Are we able to push apps to a device which is managed by Android for work profile? The applications from "Google Play for Work Applications" can be downloaded and installed without any issues. However when I tried "Enterprise Applications" it doesn't work. I'm trying to push the in-house applications to BYOD devices without uploading them to Google Play Store. Are there any other methods can help me to achieve it? Any advice and suggestions will be greatly appreciated. MobiControl version: 13.4.0.5121 Agent version: 13.5.1 Build 1273
Hi,I am comparing containerization between Android and iOS. They are seems to be different on how it works. Can somebody tell me how does iOS works in BYOD? How does it sandbox applications? Test scenarios for BYOD features:1. Android *Disable Screenshot - only applies when Work-Profile apps are running foreground. *Disable copy/paste - restrict user from copy/paste text or files from Work-Profile to Personal-Profile or vice versa. *Download attachments files from Work-Profile apps - apps are stored only on Work-Profiled File Manager. 2. iOS *Disable Screenshot - applies on both Personal and Work Profile. I think this should not be implemented on BYOD. *Disable Managed to Unmanaged Data Sharing - I copied text from Managed Chrome-app and successfully pasted it to Unmanaged Notes-app. *Disable Safari - it applies on personal-profile Safari browserConclusion:iOS doesnt have sandbox feature the way android has. It does not separate work files/apps between personal-profile and work-profile. Enrolling unsupervised ios device into Mobicontrol only gains you to have limited control on the device but not necessarily mean deploying a work-profile. I'm open for corrections. Comments are much appreciated!
Hi guys,Target Devices: BYODWork-email should not be used/configured on personal profile. Is there a workaround via SOTI Mobicontrol that we can restrict the end-user to use email-app on their personal profile? Here are my ideas if it is possible, maybe you can enlighten me how to do it: Admin will not broadcast Mail Server settings to end-users Admin will push email app/client Admin will preconfigure the mail settings Work-Profile Email app does hide mail settings so that user can’t copy and configured it to their personal mail client Configure mail server to only be accessible via SOTI Surf Or if you have any suggestions, appreciate if you could shareThanks!
Is there an option to bring iOS devices into the MDM without Apple DEP registration (BYOD)?
Can an end user setup the same corporate email account on his own if SOTI has pushed the email account from the portal?
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