Device enroll via android enterprise upgrade os 9 to 10 but after upgrade mobicontrol error "Your device is already configured for Enterprise. Please ok to uninstall this application" and can doing anything I don't know android 10 conflict mobicontrol agent.
What are the brand and model of your device?
Did you successfully enrol your device running Android 9 onto your MobiControl server with an Android-Enterprise device agent? What was the version and build number of the device agent used? Did you enrol the device into managed-device mode or work-profile mode?
What is the version and build number of your MobiControl server?
Exactly what steps did you take to enrol your Android 10 device? Please provide screenshot(s) of the device screen at different stages.
Thank you for response currently I solved by block upgrade os first.
Band: Samsung Galaxy Tab S6, Model: SM-T86
Did you successfully enroll your device running Android 9 onto your MobiControl server with an Android-Enterprise device agent? Yes
Agent Version: 14.3.0.1000
Did you enrol the device into managed-device mode or work-profile mode? Work Managed Device
MobiControl server:
I can enroll device android 10 normally but after upgrade 9 to 10 show below picture.
Hello Thawatchai,
Thank you for your post, are you still facing this issue? if yes, are you facing this issue on all devices?
were there any changes on with google binding?
Regards,