iPhone - Whitelisted app not appearing

JW
Jake Ward
Cambridge Cognition Limited/Sprint

I'm using whitelist in application run control and I have been able to successfully whitelist a few apps, however one of the apps will not appear despite it being installed on the phone. Is there anything I can try to make this appear?

Also, is it possible to force apps to appear on the first home screen? I've added some system apps and there appear here, however I have a webclip and this appears on the second screen.

5 years ago
iOS
ANSWERS
J
JVMOD@SOTI
5 years ago

Hello Jake,

Thank you for your post, please provide following details -

OS version -

Agent version -

MobiControl version -

Regards,

JW
Jake Ward
5 years ago

Thanks,

OS version - 13.5

Agent version - 13.3.0

MobiControl version - 15.1.0.3416

JW
Jake Ward
5 years ago (edited 5 years ago)

I just managed to get it working with a profile with no other configuration settings so there must be something interfering with it - are there any known settings I should check?

It's something in feature control.

JW
Jake Ward
5 years ago

I'm really sorry, I had allow apps turned off...

J
JVMOD@SOTI
5 years ago

Hello Jake,

Thank you for replying, I am glad issue is resolved.

Regards,