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I have a TC70x GMS device on Oreo. Installed MobiControl using StageNow, but it is always enrolled as Work Profile. How do I make sure it's enrolled as Work Managed?
Enrollment ID has previously worked in the past. We use on-premise server, but we currently have this device at home using a VPN that has access to the on-premise server. Could it be why it keeps enrolling as Work Profile now?
For a device to enroll as Work Managed it needs to start from a mostly Factory Reset state. If a device has been previously configured manually then it would need to be Factory Reset first and then enrolled. Otherwise the Android Enterprise process will detect that that the device is pre-configured and disallow Work Managed mode. This is a consumer protection feature built into Android that is purposefully designed to prevent unknowing end users from installing malicious apps from the Play Store that may request a given permission. This was happening in the prior world of Device Administrator.
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Hello MMIS Help,
Thank you for posting on SOTI Pulse!
As mentioned by Matt If your device is already active, you need to factory reset it to enroll it as Work Managed. Devices can only be enrolled as Work Managed device during the initial device setup process.
Feel free to mark the post as solution if factory resetting the device helps you in enrolling the device as Work Managed. If not, let us know the results and we will continue helping you with your issue.
https://SOTISYNC.com?ref=234374
Kind regards,
Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter
Hi MMIS Help,
I have marked the relevant post as solution. If this post did not assist you in resolving the issue and you have additional questions, please do not hesitate to reach out.
Kind regards,
Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net lDiscussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter