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I have a TC70x GMS device on Oreo. Installed MobiControl using StageNow, but it is always enrolled as Work Profile. How do I make sure it's enrolled as Work Managed? Enrollment ID has previously worked in the past. We use on-premise server, but we currently have this device at home using a VPN that has access to the on-premise server. Could it be why it keeps enrolling as Work Profile now?
Hello Guys, I have a little problem with Android devices with Oreo and above. I need access to the folder /sdcard/usr/enterprise. Do you have any ideas how can I copy or transfer a file into this direction? I have no access in a direct way. Is there any way to transfer this file or getting access to this direction? Would be a pleasure if you can solve my problem :)
I've spotted that I'm no longer able to remote control my Zebra MC33's running Oreo on Agent 14.1.6.2018 - the remote control option has been replaced with a remote view option. How can I re-instate Remote Control as without this functionality the usefulness of the MobiControl is greatly reduced. Cheers, Jon.
Dear all, Deploying SM with StageNow on Android 7.X passed fine. Through the same process It cannot work on Android 8.x (Oreo)On my device :" This device agent is incompatible with your device."It seems to be clear, but I have no choice for the agent.In the Android tab on SOTI website, when I download the apk file, I cannot select the version.Is a new release will comme near ?Is there something you can provide me ?Thanks in advance !
Hello, We have the TC51 HC with Android Nougat currently in use. The Agent (13.6) is running without any problems. Now, I tested Android Oreo on one device (after update and factory reset) and I got the error message "This device agent is incompatible with your device". I tried the latest OEM agent from the SOTI website, but I'm unable to start the agent. Does anyone happen to run the agent on Oreo? best regards Oliver
We will be using the Galaxy S8 with OS v8 (Oreo). We are running SOTI Server v13.4 and Android plus Agent 13.5. After I download the agent and install it, it crashes. Will a new Agent fix this, if so when will it come out?
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