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Hello,
We have the TC51 HC with Android Nougat currently in use. The Agent (13.6) is running without any problems. Now, I tested Android Oreo on one device (after update and factory reset) and I got the error message "This device agent is incompatible with your device". I tried the latest OEM agent from the SOTI website, but I'm unable to start the agent.
Does anyone happen to run the agent on Oreo?
best regards
Oliver
You're going to need to convert to managing the devices with Android Enterprise. Zebra is no longer signing the OEM agents for O and beyond, forcing us down the AEDO route. AND, at least for the time being, you'll have to Factory Reset all of the devices before you re-enroll them as AEDO as the DA->DO conversion that Zebra is working on is not yet public.