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parthiv parthiv

We have downloaded the Soti One trial and the registered ID is ‘mobilemdm@transmach.co.uk’.

The site is showing as unreachable (Image 2) when we try accessing the MobiControl cloud option (Image 1).

I have attached the screenshots for your reference.First Page

We are not able to insert the enrolment ID because of this issue, so our device has got stuck on the screen asking to insert the ID. 

Can you please help resolve the issue asap so we can proceed further?

Please let me know in case you need more details.

a year ago
SOTI MobiControl
ANSWERS
A
AKMOD@SOTI
a year ago

Hi parthiv,

Thank you for the information provided.

As it seems like an issue with the server we might need to look further into this issue so I would recommend that you create a support case(click here) or call SOTI Support team(click here) to raise this issue. 

Please let us know your experience and if you find a solution. Thank you.

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