We have downloaded the Soti One trial and the registered ID is ‘mobilemdm@transmach.co.uk’.

The site is showing as unreachable (Image 2) when we try accessing the MobiControl cloud option (Image 1).

I have attached the screenshots for your reference.

We are not able to insert the enrolment ID because of this issue, so our device has got stuck on the screen asking to insert the ID. 

Can you please help resolve the issue asap so we can proceed further?

Please let me know in case you need more details.