Screenshot Disabled in iOS User enrolment (BYOD)

HN
Hemant, Nimal
Satcom Infotech Pvt Limited (Mumbai)

Hi, 

We are enrolling iOS devices, on which we have pushed managed applications on the devices. These Application policies worked fine. 

Now, We have configured Feature Control Policy where we have disabled screenshot, thinking it will work for only managed applications (As there is no seprate profiles in iOS).

But the Screenshot is now disabled for whole device even tho the device is enroled in User Type.

Let me know how can i restrict th data leakage or sharing of managed application.

2 years ago
iOS
ANSWERS
RC
Raymond Chan Diamond Contributor
2 years ago

The features and behaviour of Apple device enrolled in different MDM modes for different firmware versions are defined, designed and implemented in the device firmware by Apple, and are thus exactly the same in any Apple-device MDM solutions on the market.  As far as I know, most feature control options, including disallowing screenshots, is CURRENTLY still global (i.e. independent of whether the foreground app is managed or unmanaged) on the devices.  I don;t know if Apple will refine such feature to separately control restrictions on different classes of apps in the future.

For now, regarding data leakage protection that you are interested in, you may consider changing the following options in MobiControl Apple Feature-Control profile payload:

 
 
     Allow Unmanaged to Managed Data Sharing
 
 
 
HN
Hemant, Nimal
2 years ago

Hi Raymond,

Thanks for the great explanation.

As per your suggestion, if i will disable the data sharing of the managed application. Will it also make sure that the screenshot of the managed application stays in a different managed storage where i can stop the data leakage by controling the managed storage portion of the device?

M
MNMOD@SOTI
2 years ago

Hi Hemant,

Thank you for posting on SOTI Pulse!

I see that you have already created a support case with us and an agent is helping you with this issue. Please let us know if there are any updates and if you find the resolution.

Kind regards,

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