Soti Surf: Can´t search in URL box

MN
Max N.
Brandenburgischer IT-Dienstleister

Hey guys, 

when using the Soti Surf in our lockdown profile on Samsung devices, I cannot search words over new URL in Soti surf URL-box. I can click "search" on the keyboard but it does not search. It appears to be a Android 14 problem, as android 13 is working properly. 

Is anyone facing the same issue or knows how to solve it?

Many thanks in advance!

a year ago
SOTI surf
ANSWERS
RC
Raymond Chan Diamond Contributor
a year ago

What are the version and build numbers of the Soti Surf you are using?

Do you experience similar problem in this Soti Surf version if the lockdown menu is turned off?

MN
Max N.
a year ago

we are using Soti surf 2024.0.0 Build 1. We have the same issue in admin mode.

ZC
Zafer Cigdem
a year ago

Hi Max,

I'm just wondering, is it only for below section that I highlighted as RED Arrow?

Or it's also same issue when you open a SOTI Surf internet browser items such as google/bing etc. and from google/bing website you can't search anything on search again?

Thank you

MN
Max N.
a year ago

hey, its only on the marked URL-Box (I cannot search a word or new URL). When I am already on google.com, I can use the normal google search button. 

S
SKMOD@SOTI
a year ago

Hi Max N ,

Thank you for posting on SOTI Pulse.

Thanks Raymond and Zafer for responding to the post, your expertise and willingness to help are greatly appreciated!

If you have any additional questions or concerns, please don't hesitate to reach out. We're dedicated to providing assistance and support.

 

Kind regards,

Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |

PW
Paul Wilcock
a year ago

Hi, theres a new version just released, 2024.1.1.4, that fixes this