I am suddenly getting this error in soti surf when trying to log in through a google account to a website
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Error 403: disallowed_useragent
They are running Android 8.1 agent version 14.4.1.1064 and surf version 15.3.2 build 3
I am suddenly getting this error in soti surf when trying to log in through a google account to a website
.jpg)
Error 403: disallowed_useragent
They are running Android 8.1 agent version 14.4.1.1064 and surf version 15.3.2 build 3
Has your Soti Surf been upgraded recently?
Do you have similar problem on device with a different Soti Surf version/build?
yes it was updated within the last week or two with now change. and it is happening across multiple instances on different devices and os versions
Hi Tim,
Thank you very much for contacting SOTI support.
Could you provide Android agent version and SOTI surf version being used.
Hello Tim,
Thanks for the provided information.
I've been able to recreate the issue and currently investigating the issue internally.
This can be related to the same problem reported and discussed at
If so, Soti might need to fine tune the source codes and release a new Soti Surf app binary.
Hello Pete & Tim,
Sorry for the delay and update on this thread.
But internally discussed this is an issue with Soti Surf.
I would ask you to contact support@soti.net to open a case for further assistance.