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'Max number of licenses reached' notification/announcement

AB
Aaron B
Zebra (OVS) - Manhattan Associates

Is there a way to disable this notification? it even pops up in a new window when performing certain actions like editing an enrollment rule and is very intrusive.  The application's use case is often to manage a set number of devices, no more and no less.  Of course the max number of licenses are being used, who would pay for more license they wouldn't use? Can i disable this notification/announcement?

Also, i have seen a popup asking me how likely i would be to recommend SOTI to a friend, which while i understand the purposes of that feedback, is not exactly appropriate in a professional enterprise device environment.  I hope there are some options around the notifications that are allowed/disallowed that i have not found yet.

notifications announcements
7 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
7 years ago

I assume this is the prompt you're referring to?

AB
Aaron B
7 years ago

Correct.  I can see teh use case for when you are close to reaching your limit, but when you do reach your limit and you intend to stay at your limit, it is just intrusive popping up every single time you log in.  There should be a 'do not show again' option for notifications such as this one.

G
GMod@SOTI
7 years ago

Hi Aaron, 

There is currently an active Feature Request from a previous case for options to toggle off the 'Max number of licenses reached' announcements.

The developers are currently evaluating the request at the moment and will implement it in a future release if approved.
Unfortunately, I do not have any more information on this at the moment.

We thank you for your suggestion and for your patience.

Regards,

~G

M
Miles
7 years ago

I too would like to see this improved. If there was a way to set the threshold to a certain number, that would be great. For example, if I could have it not alert me until I get to less than 10 free licenses.

G
GMod@SOTI
7 years ago

Hi Miles, 

Unfortunately there is currently no way to adjust this, but I will add your suggestion to the Feature Request regarding having more granular controls for the notifications.

Thank you for your recommendation.

Regards, 

~G

S
Saro
7 years ago

I concur with the original poster; this licensing message is quite possibly one of the most annoying notifications in MobiControl. Ever.

In fact, it's so annoying that I literally unenrolled a dozen devices I pre-enroll as backups to fall below the notification limit so it stops bothering me.

Very soon, I am going to take apart the HTML/CSS/JS files to mute the useless message.

This new "next generation UI" is seriously flawed and unpleasant to work with. I'd kill to have the old UI back.

L
LCRMOD@SOTI
2 years ago

Hi Will,

Thank you for reaching out to SOTI Pulse.

I am following up regarding your request for an answer from us.

Unfortunately at this time, it seems that we do not have this feature in the latest release of SOTI MobiControl as outlined by our Moderator previously in their responses. I would like you to create a support case (click here) or call the SOTI Support team (click here) to raise your own Feature Request for this and cite Feature Request number MC-53189 to support it. These feature requests should be created by customers via a Support case directly.

Please keep in mind that this would not be an instant resolution as SOTI Product Team have to work internally with different departments to get this added. So, this may take weeks to months to be investigated and analyzed on whether or not it should be included in the new build if the development feels that this would be feasible. Please follow the release notes of SOTI MobiControl to get an update on the improvements done on the new release.

https://docs.soti.net/soti-mobicontrol/release-notes/

Regards, 
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