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Hi,
I'm getting the error below on a particular MobiControl instance, every time I try to add a new package to a profile. I.e. I can add the package itself, and I can select "Save and assign", but when I get the dialog which displays the folders, this error pops up and prevents me from actually assign the updated version of the profile to a folder.
N.b. I've tried this in both Brave and Chrome.
Any ideas what could be the matter?
Hello Daniel,
Thank you for posting on SOTI Central.
Are you on-premises or SOTI Cloud-based?
From your Chrome Console logs, we could see:
Could not establish connection. Receiving end does not exist,
ERROR Error at new DataLayerFault
and also Failed to load resource: the server responded with a status of 500 (Internal Server Error), etc.
If you are on-premises have you tried to restart the MS services?
If you are still experiencing some issues, you may to raise a ticket with Technical Support to further investigate your issue.
Thank you,
Regards,
Technical Support | SOTI Inc. |1.905.624.9828 | support@soti.net | www.soti.net |