Enable Network Rating Provider

SW
Seth Wirtz
Steel & Pipe Supply

When I install MobiControl I no longer have access for the Network Rating Provider on our TC20s and this disables our ability to Turn on Wi-Fi automatically. We've had a lot of problems with our TC20s dropping network connection and not reconnecting. I felt like this was possibly the issue. We don't have any problems with any other wireless devices on the network other than these TC20s

5 years ago
Android
ANSWERS
MD
Matt Dermody Diamond Contributor
5 years ago

Assuming you're using AEDO, How did you enroll them? Did you use the DPC identifier by chance (i.e. afw#mobicontrol)?

SW
Seth Wirtz
5 years ago

I used the DPC Identifier (afw#mobicontrol)

MD
Matt Dermody Diamond Contributor
5 years ago

I have a feeling that you're dealing with issues that spawn from a lot of the Zebra system applications being blacklisted as a result of that mechanism for AEDO enrollment. If you were to unenroll, factory reset, then re-enroll using QR or NFC via Stage Programmer or barcode scan via Zebra StageNow (recommended!) you'll find that the system applications are left enabled and available after enrollment.