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Remove Edge Panels from Samsung Devices

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R
Ryan
Peak Telecom UK Ltd

I raised this same issue last year, and am wondering if anyone has any permanent solution yet?

https://discussions.soti.net/thread/remove-edge-panels-from-samsung-tablet

MobiControl Version: 2024.1.2.1046

Device: Samsung Tab A9 (SM-X115)

OS Version: Android 14

Agent Version: 2025.0.5.1064

Android Enterprise

I still dont beleive there is any native way of disabling the 'Edge Panels' on Samsung devices, either through MobiControl or Samsung Knox Service Plugin.

The below script works, but if the feature control profile is changed/re-installed it reverts.

writesecureprofstring DeviceFeature DisableEdgeScreen 1

apply featurecontrol

I have tried to combat this by adding it as a 'Task Scheduler' in my Feature Control profile, but it doesnt seem to apply. The logs show the script sent through succesfully, but the Edge Panel remains. Again, the script works if i send it to a device manually, just not when it is scheduled in the same profile as a feature control.

I have also tried to delay the script by changing it to the following, but again it doesnt work.

sleep 60

writesecureprofstring DeviceFeature DisableEdgeScreen 1

apply featurecontrol

Are there any better solutions?

edge panels samsung script
8 months ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer
8 months ago

You can add it to the same profile as the feature control via task profile and maybe let it re-run on a schedule.

I mean best would be that Soti adds it to their feature control profile (with the hint that this only targets Samsung devices) or even better Samsung to add it to their oem config app (KSP). But both are missing yet (or i even haven'T pointed it in the KSP yet).

RS
Rafael Schäfer
8 months ago

Ok, it should be possible if you trust the documentation to be disabled via KSP:

https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/configure-advanced-policies/device-restrictions/

The setting can be found under device wide policy - device restrictions - last setting

Solution
R
Ryan
8 months ago

Thanks Rafael, but unfortuantley i dont see it as an option under Device Restrictions in KSP.

RS
Rafael Schäfer
8 months ago

Try to create a new profile or app policy.

I just created a case from our side (2024.1.1) as on an existing profile i also don't see this option but on a new one.

R
Remy
8 months ago

Hi,

It looks really weird on my end, and it's not doing anything:

We may need to report this issue to Samsung ASAP!?

R
Ryan
8 months ago

I think that works, thanks!

Annoying that it means i have remake all of my KSP profiles though! Not sure why it wouldnt just appear as an option in the existing ones.

R
Remy
8 months ago

Hi Ryan,

Are you saying you've tested it on your end and it's working?

R
Ryan
8 months ago

Correct, i created a brand new KSP profile and it disabled the edge panel on the device. I think that description is just mistakenly inherited from the factory reset option above.

R
Remy
8 months ago

Thanks, on my side it was a different issue, but I've figured it out too :)

R
Remy
8 months ago

It's still worth reporting to Samsung, I think the problem is theirs...I'm referring to the incorrect description.

RS
Rafael Schäfer
7 months ago

Just to update this: We were talking about that in our case we reported to Soti and currently this behavior is "working as expected".

We hopefully convert our case then to a feature request so that if you edit the profile it will update the data before showing it.

RS
Rafael Schäfer
8 months ago

It'S a bit weird that you mark your post as a solution where you say the setting is not there, instead the one which is telling how to get this setting visible.
This could be confusing for people looking for the solution...

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