Shutdown AE device

R
Remy Gold Contributor
Zollner Elektronik AG

Hi,

ist there a way to shutdown an AE device via SOTI?

2 years ago
SOTI MobiControl
ANSWERS
RS
Rafael Schäfer Platinum Contributor
2 years ago

Nothing known from my side but maybe you can get this done using an intent command.

https://www.soti.net/mc/help/v15.6/en/scriptcmds/reference/sendintent.html

https://developer.android.com/reference/android/content/Intent#ACTION_SHUTDOWN

L
LCRMOD@SOTI
2 years ago

Hi Remy,

Thank you for contacting SOTI Pulse.

I have looked into this issue and Rafael is right, from our current testing, this would not be something that we support presently to be done for Android Enterprise devices.

We currently have the following legacy script to turn off the device for Android Classic:

shutdown [delay]

shutdown

Turns off the device.

shutdown [delay]

Where delay is a time period in seconds.

Example

To turn off the device:

shutdown

To turn off the device in 25 seconds:

shutdown 25

Turn off [delay]

turnoff

Shuts down the device. You can specify a delay (in milliseconds) before shutdown.

turnoff [time]

Example

To turn off the device in 3.5 seconds:

turnoff 3500

I would like you to create a support case (click here) or call the SOTI Support team (click here) to raise a Feature Request so that our development team can look into this further and check if it would be a viable Feature and if it will be pushed to implementation. Please keep in mind that this would not be an instant resolution as SOTI Product Team have to work internally with different departments to get this added. So, this may take weeks to months to get it included in the new build if the development feels that this would be feasible. Please follow the release notes of SOTI MobiControl to get an update on the improvements done on the new release; https://docs.soti.net/soti-mobicontrol/release-notes/.

Likewise, if you would prefer that I raise the feature request on your behalf, that can also be done. 

Let me know how you wish for me to proceed with this. I look forward to hearing from you, have a fantastic day. 

Regards, 
Technical Support | SOTI Inc. |1.905.624.9828 | Log a Case Webform | SOTI.net | Facebook | LinkedIn | Twitter

R
Remy Gold Contributor
2 years ago

Hi,

from what I could read on the forum, I'm not the only one interested in a potential inclusion of such a feature, so please proceed if possible.

Many thanks!

MD
Matt Dermody Diamond Contributor
2 years ago

Zebra recently added this capability to MX, which can be distributed to devices and applied by the agent via the mxconfig script. 

L
LCRMOD@SOTI
2 years ago

Good afternoon Remy,

I will raise that Feature Request for you and reach out to you with any questions that I may have specific to your instance directly. 

Thank you for your time, I will speak with you soon. 

Regards, 
Technical Support | SOTI Inc. |1.905.624.9828 | Log a Case Webform | SOTI.net | Facebook | LinkedIn | Twitter