DCOM protocol

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François B
sotipanoptesfr

Hi,

What's the DCOM protocol for?


First if we have for e.g one device enroled in SOTI V15.5 correctly ( enrolment OK, remote OK) in local area.

Then the protocol DCOM is disable between MCC and the device because MCC and the device aren't in the same area.
Which impact ? does the device run well ? remote etc.

Thanks 

Regards,

7 months ago
SOTI MobiControl
ANSWERS
P
PSMOD@soti.net
7 months ago

Hi François,

DCOM (Distributed Component Object Model) is primarily used with Windows Classic Agent devices for functions like script execution and package deployment. If DCOM is disabled between the device and server (e.g., due to network segmentation), those functions may not work. Remote control and check-ins typically use HTTP(S) and should still function—especially on Modern Agents or non-Windows devices that don’t rely on DCOM.

For more details, you may refer to our network port requirements documentation.

Please let us know us if you require further assistance.

Thank you for choosing SOTI.

Regards,
Technical Support | SOTI Inc.
📞 1.905.624.9828 | ✉️ support@soti.net | 🌐 www.soti.net