Cannot load the application menu. Contact your administrator for assistance - No se puede cargar el menu de la aplicación. Comuniquese con su administrador para obtener asistencia

FA
Fabio Alexander Suarez Corredor
Banco Caja Social (BCSC)

Falla Mobicontrol al actualiza Chrome

I appreciate your comments, what may be happening, when manually updating the version of Chrome on Bluebird RT080 Android 7.2 devices, this error is generated and the kiosk stops loading.

Les agradezco sus comentarios que puede estar sucediendo, al actualizar manualmente la versión de Chrome en dispositivos Bluebird RT080 Android 7.2, se genera este error deja de cargar el kiosko

Kiosko actual que se pierde con la actualización de Chrome

What can be?

Que puede ser?

Thank you

Gracias por sus aportes

2 years ago
SOTI MobiControl
ANSWERS
M
MNMOD@SOTI
2 years ago

Hi Fabio,

Thank you for posting on SOTI Pulse!

Could you please tell us what Chrome build are you trying to install?

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter 

Good morning

I am try install

Chrome 88.0.4324.181

Chrome118.0.5993.111

And others versions up than Chrome 64.0.3282.137

This downloading APKs from sites like APKpure, apparently the downloaded files were wrong.

It funcion if the update make from playstore directly, but I could not configure one application catalog to Chrome version update automatically from play store, this in Android Enterprise version

Can you help me with this last?

Thanks you

M
MNMOD@SOTI
2 years ago

Hi Fabio,

Could you please try creating an application policy from scratch to send Chrome to the device and share the results with us?

Kind regards,

Technical Support Specialist | SOTI | +1 905.624.9828 | SOTI.net l Discussion Forum | Log a Case Online l Facebook l LinkedIn l Twitter