Alert: Potential issues with Android devices on OS 10 and below Randomly Booting into Android Rescue Party Mode
Summary
Summary
This article addresses the issue with devices Randomly Booting into Android Rescue Party Mode
Related SOTI ONE Platform Products
SOTI MobiControl
Related Device OS
Android devices on OS 10 and below
Service Announcement Description
This article addresses the issue with devices Randomly Booting into Android Rescue Party Mode
Related SOTI ONE Platform Products
SOTI MobiControl
Related Device OS
Android devices on OS 10 and below
Service Announcement Description
We've identified a recent issue affecting certain Android devices running OS 10 or below. These devices are found to be rebooting and getting stuck in the Android Rescue Party Mode. While we are actively gathering more information and investigating, initial findings suggest that the problem may be linked to a Google Play Store update attempt that is repeatedly failing causing the device to crash into Android Rescue Party Mode.
We are presently collaborating with Google, and they are actively investigating and striving to address this issue as soon as possible. Currently, the rollout for this update should have been halted, but if you are experiencing any of these issues, please do not hesitate to contact support.
We will update this article once hear more on this issue from Google.
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