Cannot enroll using afw#mobicontrol identifier on OS 9,10,11 Android devices
Summary
Issue
Enrollment using the afw#mobicontrol identifier fails on Android OS 9, 10 and 11 devices as the app fails to install during the provisioning process. This is affecting all other EMMs using the afw# identifiers for their enrollment.
Timeline: Incident was first noted on October 6, 2022
Cause
Google Play team is currently investigating this issue and we will be keeping in touch with them to give an update as soon
Related SOTI ONE Platform Products
Process Description
Issue
Enrollment using the afw#mobicontrol identifier fails on Android OS 9, 10 and 11 devices as the app fails to install during the provisioning process. This is affecting all other EMMs using the afw# identifiers for their enrollment.
Timeline: Incident was first noted on October 6, 2022
Cause
Google Play team is currently investigating this issue and we will be keeping in touch with them to give an update as soon as we have any additional updates or resolutions.
Resolution
The issue has been fixed and you should be able to use afw#mobicontrol again to provision your devices.
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