Need help fast? Ask Pulse AI and get instant support.

Go back to homepage
Community - SOTI MobiControl

Community - SOTI MobiControl

There's a new home for Articles. Find Articles on Our Product Support Page.

SOTI MobiControl Discussions


  • 0 votes 1 answer

    Remove data usage warning Solved

    Hi I need to disable the data usage waning, which for our usage happens fairly quick. Settings - Network and internet - data usage - mobile data usage - uncheck set data Warning. The one that I mean is this one: https://www.wikihow.tech/Turn-Off-Data-Usage-Warnings-on-Your-Android Any ideas?

    Android
    7 years ago
  • 0 votes 5 answers

    Set Chrome as default browser Solved

    Hi I need a command to type in a postinstall script to set Chrome as default browser. Basicly automating that the users has to choose a default browser. Feature control or something else is fine too, I just havent been able to find it. Its Samsung Galaxy S8 and S9 devices. Its Android Enterprise devices. Anyone know how to?

    Android
    7 years ago
  • 1 votes 8 answers

    Erase browser cache Solved

    Hi, We want to be able to erase browser(surf) stored data, from a share devices locked down in KIOSK mode(see screenshot). Specifically the user needs to be able to trigger a 'logout' after end of shift. Devices are enrolled via Android Enterprise(Device Owner). Solution #1:Deploy a script file and run from lockdown with scriptcommand. wipeapplication or kill_application. However both script commands appear unsupported(log displays script command as unsupported). Solution #2:Invoke an action in lockdown items. action://clear_cache...etc. However this only seems to support configuring wifi/pw change: https://discussions.soti.net/thread/are-they-any-other-mobicontrol-actions-possible-to-be-used-from-the-kiosk-mode-lockdown/ How do I go about this?

    Android
    7 years ago
  • 0 votes 1 answer

    Adding Preset Values for Settings Manager

    Hello,   I am trying to figure out how to change preset values for the settings that I'm allowing with the Settings Manager on AndroidPlus devices. I would like to change the preset of screen timeout to 5 minutes and it say "You can add preset values for any of the settings using Feature Control." The only feature control I see is under Restrictions and that doesn't have any screen timeout settings. Am I missing something? We are running MobiControl version 13.3. Thank you, Sean

    Android
    7 years ago
  • 1 votes 2 answers

    Default Launcher Solved

    I use EHS (Enterprise Home Screen) to lockdown my devices. What would be an easy way to tell the device to use EHS as the default launcher. Is there a way to do it in SOTI. Thank you

    Android
    7 years ago
  • 0 votes 3 answers

    Android 9 support Solved

    Does Android 9 officially supported ? I'm mostly interested in Android Enterprise (Manged Device) solution. What features are supported ?

    Android
    7 years ago
  • 0 votes 3 answers

    Installation Issue

    Hi, I have an issue with the installation of MobiControl. System is running Server2016 with all Updates installed and SQL Server 2016 with an extra instance for SOTI. Any ideas? thanks in advance Stefan

    SOTI MobiControl
    7 years ago
  • 0 votes 2 answers

    Screen overlay detected when lauching apk Solved

    We deployed on the C-five (Coppernic Android+ Device) a new apk via Lockdown. We have the message ''Screen overlay detected'' when we open the application. In the ''Draw over other apps'' menu, I change the Mobicontrol permission but we have still the message ''Screen overlay detected''. Do you know why ? Thanks

    Android
    7 years ago
  • 0 votes 2 answers

    Agent for OnePlus Solved

    Hello all, I'm currently trying to create a new "Add Device" rule in order to enable our users to enroll our company standard within Soti MobiControl.  Is there or can someone point me in the direction of a OnePlus6 device agent? or provide some steps so that I can do this myself?  Thanks Rob 

    Android
    7 years ago
  • 0 votes 2 answers

    Upgrading from 12.4.0.31041 to 13.2 Solved

    Is this possible, I guess it is but on the upgrade path it goes 12.4 to 14

    SOTI MobiControl
    7 years ago
  • 0 votes 1 answer

    Device- and User Certificates

    Hi  I want to aceess a website, which ask to the browser for a certificate. For this, i want to issue a certificate for each device over our internal certificate authority. In MobiControl, if I choose "Device Certificate" in de CA Template, chrome is unable to find a certificate on the device. If i choose "User Certificate" in the CA Template, chrome is able to find the certificate. But with this option, i need to add a user to each device. The Devices are not personal, its shared between different users. Is there a way to issue a certificate with MobiControl with no assign user to the device?  Or wich is the best option for this use case? We use Zebra Devices with Android 7.1.2 in Android Enterprise Mode Thank you for you information. Best regards Markus

    Android
    7 years ago
  • 0 votes 2 answers

    Best practice to unenroll and delete multiple devices?

    Hello, We're planning to sell about 20 used devices. I need to factory reset them and also want them to be "gone" from my MobiControl environment completety. I'm trying to avoid the need to reset them via SD Card or ADB. The Devices are ZEBRA TC51 running Android 6.0.1 I was planning to unenroll all devices in the webconsole first but if I do that I cant send the script for factory reset anymore. The .zip-File for the Factory Reset is already on the devices. How would you guys handle such a request?

    Android
    7 years ago
  • 0 votes 3 answers

    Change device name via REST API?

    Hi,Type: Android EnterpriseDevice: Zebra TC25How can I change the name of the devices that was already enrolled? By default, it is %autonum%, right now I want to map a person's name binded by device serial number.

    Android
    7 years ago
  • 0 votes 6 answers

    Geo fencing is not working

    Hi Guys , we have Samsung devices with ELM agent . our geo fencing is not working as expected  when device is on and going out of geo fencing then it is generating alert . but if device is off and we moved out of geo fencing and then we switch on the device  then it is not generating any alert .  device detail is as below  Device Galaxy A8+ (2018) Galaxy Tab Active2 Model SM-A730F SM-T395 OEM Version NMF26X.A730FXXU2ARB6 NMF26X.T395JXU2ARB2 Agent version 13.5.0.1496 (ELM) 13.5.1.1044 (ELM) OS 7.1.1 7.1.1 MDM version 13.4.0.4822 13.4.0.4822

    SOTI MobiControl
    7 years ago
  • 0 votes 4 answers

    Delete cache for the file (PDF, PowerPaint,....) Android+

    Hi everyone, I use SOTI HUB for sharing documents, after sharing I want to run a script or another procedure to delete the file cache for example powerPoint, Word, PDF. is there a procedure to do that? Thanks,

    Android
    7 years ago

Top 3 Contributors of The Week

View All

Earn Contributor Badge

More info
  • Diamond
    Diamond

    Top-tier experts who are delivering outstanding content. Should have more than 7000 points.

  • Platinum
    Platinum

    Experts who are consistent with great content. Should have more than 1000 points.

  • Gold
    Gold

    Highly experienced members with valuable inputs. Should have more than 700 points.

  • Silver
    Silver

    Beginners taking the initiative. Should have more than 500 points.

  • Bronze
    Bronze

    New contributors starting their journey. Should have more than 250 points.