Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 0 votes 2 answers

    Android device ID

    Good morning, is it possible get to android device ID? And view this information in the colum? Thank you. Best regards.

    Android
    7 years ago
  • 0 votes 3 answers

    Lockdown intent package activity shortcut Solved

    Hello, how to create Lockdown shortcut for other than Main package activity? for example on Zebra Devices there is DWDemo "app" that is just another activity of DataWedge but if I try to add it as "intent:#Intent;action=com.symbol.datawedge.DWDemoActivity;end" to Lockdown I get only "Activity not found" toast message.

    Android
    7 years ago
  • 0 votes 5 answers

    Managed Enterprise - EMPTY_TOKEN

    Hi, I use MobiControl 14.3.1.1189 on premise and I created an Managed Enterprise and also added this to our enrollment rule. On the device I get the pending action to add an account, but if I click on the entry, nothing happens and in the logs I can see the following message: "Error message received from device (Managed Google Play Account Status:'EMPTY_TOKEN')"

    Android
    7 years ago
  • 0 votes 2 answers

    TC25 remote control don't works Solved Locked

    Good morning, with TC25 Oreo (Zebra device) the remote control don't works. I can remote view the display, but I haven't the control. Agent version: 13.6.0 Build 1844 (GoogleMobiControl1360_1844.apk) Web Console version: 14.2.0.2894 Can you help me? Thank you. Best regards.

    Android
    7 years ago
  • 0 votes 7 answers

    Android Enterprise avoid force apk install without pop up

    I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile to install an apk. Is there any option to force apk installation without the need for user to accept installation ? thx. steve

    Android
    7 years ago
  • 0 votes 9 answers

    Feature Control does not work Solved Locked

    I just enrolled 1 Zebra TC52 (DO) with google enterprise profile. I have created a configuration profile where I need to block camera (via feature control). The camera stills not blocked despite profile has been applied to device. Any Idea ?

    Android
    7 years ago
  • 0 votes 6 answers

    Is there any script to force device to work only on 2G-3G?

                Hi, We have 700+ devices (M3 SM10LTE) and we want to force them to work only on 2G-3G bands.   Our couriers complaints that over the day the data connection (mobile data) is lost quite often and they have to restart the scanner or put it on the airplane mode. I tend to think the problem happens when the scanner switches between 3G and 4G bands and vice versa.  Can we do something to force them to work like this; a script or something? Thanks in advance!

    Android
    7 years ago
  • 0 votes 2 answers

    How to force Android App to update

    Hi, New to Mobi Control so maybe asking silly question We have 60+ Android devices which have Mobi control on them. The apps installed are all configured with Install Updates automatically, yet we have a couple of applications that have not updated to the latest version. Is there anyway which we can force these applications to update to the latest version. I have looked through this forum and the best answer I can see is to create another package and apply to a profile, But this seems silly as nothing will be modified in the package. TIA

    Android
    7 years ago
  • 0 votes 6 answers

    What is the replacement for shellexecute script on Android+

    I have started to notice the shellexecute script no longer works on Android Plus devices and this was a necessary script for multiple reasons. The old script that was being used was as follows: shellexecute chmod 777 /enterprise/usr/enterprisehomescreen.xml I have also tried the following: shell_execute chmod 777 /enterprise/usr/enterprisehomescreen.xml _chmod 777 /enterprise/usr/enterprisehomescreen.xml This command is used whenever SOTI pushes a file to a device to make sure the permissions are correct. Without it other applications that read the file do not work correctly.

    Android
    7 years ago
  • 0 votes 3 answers

    Google Account looses login

    Hello everyone,we currently have a problem with our devices and the google play store.When we enroll our devices we manually enter a google account. It is the same for every device.At first everything works fine and we can install the necessary apps out of the play store.After a while (not a set amount of time) you need to login again with the google account.When trying to login this time though it does not work. After "Checking info" it says:There was a problem communicating with Google servers.I analyzed the problem with our network department.There is no traffic at all when trying to connect to the google servers. The connection seems to be blocked by the device.Other Websites and apps work fine though and the traffic is visible.When using a different wifi the google login works again.In our company Wifi we use PEAP with MSCHAPV2 as second phase authentication.Furthermore we use a proxy with an auto config file.Is there any setting I could have missed or is this a problem anyone of you had before?Some further infos:Devices: Samsung Galaxy Tab S2 with Android+ profilesMobicontrol: 14.2.0.2894Thanks for the help

    Android
    7 years ago
  • 0 votes 4 answers

    Upload file(s) from Devices to Server

    After uploading files from a group of devices to server (into %DEVICEID% subfolder), is there a way to download all those files together (instead of one-by-one)?

    Android
    7 years ago
  • 0 votes 3 answers

    Android Enterprise Kiosk Mode is hiding status bar Solved Locked

    I'm using a Zebra TC70X connected to soti with Android Enterprise.  When a profile with Kiosk Mode is put on the device the status bar at the top is no longer visible.  The disable status bar is NOT checked in features (I have tried a profile with no features at all as well), and under kiosk mode advanced the disable status bar expansion is NOT checked.  I have tried the default template with nothing else on the device (right from factory default).  Even when apps are launched there is no status bar showing. The device is in a folder with nothing else assigned. MobiControl 14.1.4.1693 Any ideas?

    Android
    7 years ago
  • 0 votes 3 answers

    Android App Configuration

    Hi @all We are testing SOTI Mobicontrol at the moment, we'd like to install and configure Zebra Android hand scanners. The main app used on the scanners is the "warehousing-Dynamics 365 App we'd like to install and configure using the SOTI Product Installing the app works, however we still don't know how to configure it, means submitting the values for  Client ID, Client Key etc. These values are known and static for us, so how can we fill in the configuration automatically ? We've found a Hint in the manual that we can enter a "URI" in the advanced options of the "edit application  catalogue entry but we do not know how to specify this or what is the intended method for this. Anybody know how to solve this ? Kind regards Till

    Android
    7 years ago
  • 0 votes 4 answers

    Install Google Maps on Zebra TC75 without Google Play Store

    Hi,My organization have Zebra TC 75 units that up until now have been maintained manually. I have installed Soti on them and created rules to install our applications. When we got a new unit I found out that the model that we have bouht is without Google Play Store and that we probably have installed a Google Maps apk on the units before. Is there a way to install app store apps on a unit without Google Play or do we need to install the firmware with google play on?We have some Android Enterprise TC77. There we have created managed apps and they install fine on the TC77 but not on the TC75. Best regards, Mikael Eklund

    Android
    7 years ago
  • 0 votes 2 answers

    Geofence Alerts

    Hi all,I'm having no luck in trying to get some geofence alerts to work, even just to test, and I'm wondering am I missing something.I'm currently on the trial version of MobiControl Cloud, version 14.2.2.1170.I'm testing with Lenovo TB-X304L tablets running Android 8.1.0, but have also been trying with a Samsung SM-G950F phone running Android 9.I have created a geofence and created a corresponding left geofence alert rule, but it just doesn't generate any alerts, doesn't send an alert email, doesn't send a message to the device.I'm putting a tick in the box that says 'Execute alert action even if this alert has been previously raised but not yet closed' when generating the rule.I have a location data collection rule configured also, and it looks like that has been running OK when I look at location in the collected data tab.I've done what I can to test things. I've taken a device outside the geofence and got it to check in, I've sent the device disconnect and connect scripts to see if that makes it realise where it is.I have configured a second geofence in a completely different location and assigned the devices to that, and left the devices overnight to realise that they're not where I've said they're supposed to be. Still no alerts.I've configured a different type of alert just to check (connecting to a particular wifi network) and the alert appears in the mobicontrol console, pops up on the phone and emails me just fine.So, I suppose my questions are, am I missing anything stupid, and do geofence alerts normally work smoothly?Thanks,Brian

    Android
    7 years ago

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