Community - SOTI MobiControl

Community - SOTI MobiControl

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Android Discussions


  • 2 votes 1 answer

    Can we subdivide the Android Category to Android+(DA) and Android Enterprise(DO)?

    With Android Enterprise really starting to gain ground I think it makes sense to subdivide the Android discussion board so that it is more clear which management strategy we're talking about in each section. I know we have the tagging system but I think the tags are easy to miss and are underused. Thoughts?

    Android
    7 years ago
  • 0 votes 5 answers

    apk installation failed

    I have deployed an apk on about 100 C-five Coppernic (android 6.0.1). I have some devices where the installation failed and I don't know why Thank you for your help

    Android
    7 years ago
  • 0 votes 2 answers

    Virtual folder - Device property filter - Host IP

    MobiControl Version: 13.4. Device: TC51 and TC56 OS: Android 7.1.2 On earlier version I was able to create virtual folders and add "Host IP" as a device property filter. In fact, I have three of them working just fine right now. But when I try to add the filter this time, it's not there. Has it been deprecated, or is there something wrong with my installation?

    Android
    7 years ago
  • 0 votes 1 answer

    Is there still a way to do Learning Mode for a Whitelist?

    Is there a way to gather all the running processes on the phone through Learning mode in Version 14.1.7.1101? I am trying to create a whitelist and going through every single process the phone has to run is extremely time consuming and a crapshoot.

    Android
    7 years ago
  • 0 votes 2 answers

    Connected and not connected devices groups Solved

    Is it possible to identify (dynamic) the devices connected and not connected on server V13.4. I tried with virtual group but I have no status parameter. It's impossible to sort the icon column. Thank you for your help

    Android
    7 years ago
  • 0 votes 14 answers

    Very important Mobicontrol data consumption on device Solved

    Server version is 13.4 Agent version is 13.5 We have a lot of C-five Coppernic devices with around 2Go data consumption. We  generated a report ''Telecom data usage data collection'' where we can see the consumption of each application. Is it possible to have more details by application besause we have to explain to our customer why we have some much data consumption ? Thank you

    Android
    7 years ago
  • 0 votes 1 answer

    Disable Low Battery Notification Solved

    Hello, We have Samsung devices with lockdown, with Disable Status Bar Expansion, so the user may not display QuickSettings. But, when the battery is below 10% there appears a low battery notification, and the user may display QuickSettings from it. Is there any way to disable such notifications or Quick Settings completly? Thank you for your comments

    Android
    7 years ago
  • 0 votes 1 answer

    Cannot open MobiControl from Lockdown

    I have a conundrum? I have a Samsung Galaxy Tab Active 2 running Android 7 and it has MobiControl client 13.5.1.1044. It has a lockdown screen and MobiControl is one of the apps available.  All other apps open as expected but MobiControl does not.  The screen just flashes and returns to the lockdown screen.  This has only happened to one device but cynical experience says it could become an issue. I have other Tab 2s on this and other clients running fine.  Also Tab 1s again with no issue. The link on lockdown HTML is launch://net.soti.mobicontrol.elm.samsung.  If I disable the lockdown screen and open the client it opens fine. Server is 14.1.4.1693 running in the cloud. I'm open to suggestions

    Android
    7 years ago
  • 0 votes 1 answer

    Add Contacts to address book

    is it possible to add contacts into an address book via SOTI package / script?  We are using v13.4 on samsung android plus or android enterprise agents many thanks! 

    Android
    7 years ago
  • 1 votes 13 answers

    Transferring Devices to new environment Solved Locked

    Morning, Has anyone attempted to transfer devices from one SOTI environment to another without user interaction? If so how did it go for you. Looking thru my scripts it seems I should be able to just send this: Post Moderated for content 

    Android
    7 years ago
  • 0 votes 4 answers

    Change Android+ NFC Settings

    I'd like to turn on the NFC on every Android+ devices (Panasonic FZ-N1) we registered in Mobi. I checked which parameters were set with the "watchsettings on" script and I executed these two lines to activate NFC on a device : writesecuresetting -glo airplane_mode_nfc_p2p 1writesecuresetting -glo nfc_status_p2p 1 Unfortunately, this only toggles the checkbox in the settings. It doesn't show the NFC logo on the top of the screen and I can't read any NFC tags. Is there a way to activate NFC from the MobiControl console? Mobi version: 14.1.4.1693 Mobi agent version on device : 13.5.0 build 1327 Android version : 5.1.1

    Android
    7 years ago
  • 0 votes 2 answers

    Is it possible to force an Android+ package to wait until a program is not running before installing? Solved

    I have an internally programmed application that has a database that it uploads.  I want to wait until the program is not running on the phone before the package pushes out because it removes that application first so that, if there are database changes, it recreates the database.  This means that we can't have the program push out while a user is using the program. If it's not possible to wait until the process is no longer running before pushing out, is it possible to wait until the device is charging?

    Android
    7 years ago
  • 0 votes 3 answers

    Can we push application to Android BYOD work profile devices via SOTI "Profile"?

    I’m trying to push some applications via “Profiles” to a Samsung Note 8 BYOD device but it seems doesn’t work. (Android for work profile. BYOD) Are we able to push apps to a device which is managed by Android for work profile? The applications from "Google Play for Work Applications" can be downloaded and installed without any issues. However when I tried "Enterprise Applications" it doesn't work. I'm trying to push the in-house applications to BYOD devices without uploading them to Google Play Store. Are there any other methods can help me to achieve it? Any advice and suggestions will be greatly appreciated. MobiControl version: 13.4.0.5121 Agent version: 13.5.1 Build 1273

    Android
    7 years ago
  • 0 votes 4 answers

    Is there a way to have Mobicontrol prompt for device name on enrollment? (Android devices)

    When I enroll a device into Mobicontrol, is there a way to have it prompt for the device name to use?  

    Android
    7 years ago
  • 0 votes 4 answers

    Android devices not enrolling via AE or Android +.

    Hi, I already have a case for this(C00275940), but just wanted to check if anyone might have a suggestion. Issue: Devices of various (7.0+) Android builds, networks (4G, Wi-Fi) and OEMs cannot enroll (times our when trying to connect to server in MC agent) after a DNS update. Everything is marked green by admin util. and already enrolled devices connect just fine. If I manually enter the enrollment page in a browser, then it is properly displayed and accessible from all devices and networks (available from on internet). The weirdest is however, that when testing alongside support, THEY where able to enroll devices to the environment. None of us have been able to explain this behaviour yet. For now we have fetched ADB-logs which is then to be submitted to development. I however just have a feeling this has to do with the DS certificate. Even though this is mapped to the correct hostname and everything is marked green (And support was able to enroll their test device.). This entry is repeated in the ADB logs during enrollment: 11-01 15:37:18.310 8859 8917 E soti : Caused by: java.security.cert.CertificateException: Certificate with Issuer: 2.5.4.46=#132433323346343431352d304146332d343139392d424430432d363433323331424246454243,CN=MobiControl Root CA and Subj: CN=MobiControl Server is not trusted Brgds, Ole

    Android
    7 years ago

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