Hello,

You need to create an add device rule and get the Add Devices Rule Tag.

Also you need the Mobicontrol SiteName (in Global Settings)

Then send the following script to devices:

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Hope this helps

Dear team,

i have also two environment . AND my devices are communication to the server on the two different port. and there is netting on firewall to redirect traffic to both environment depend on the ports .

FQDN:5494   for environment 1 

FQDN:5499   for environment 2

so i can use this script also ??

can we send port number also like below  for moving device from environment 1 to environment 2  

Post moderated for content  

I personally doubt the two scripts suggested can cleanly achieve the required task.  Even if they could do so, I suspect that they might partially work only for some Android+ devices.   Thorough tests have to be carefully done on test platform before deciding on whether to use them on production server/devices.  

If the original server is managing Android Enterprise,  iOS DEP or Windows 10 devices, there will likely be many problems.  After many security enhancements recently introduced by Google, Apple and Microsoft,  seamlessly (i.e. no device recall/re-enrollment and no device end-user interaction required) migrating an EMM implementation to a different FQDN is getting more difficult, if not impossible.  

Even if a "seamless" migration (to different FQDN) solution does exist, the procedures required vary widely with the servers and devices present in each case.  If it is very costly to do device recall/re-enrollments in a production environment,  it is best to consult and get Soti Professional Service team to plan and carry out the migration tasks.

Well, we have migrated more tha 1.000 devices from cloud to on-premises with that script. It was very clean process. Of course, we need to have profiles and rules setup in the new server so when devices connect they have the same configurations applied.

Hi Edgar,

Were all your 1000 migrated devices using Android+ agents ? Or do some of them belong to Android Enterprise and other device platform(s)?

If you have to set up profiles and rules from scratch in the new server, then what you did was not seamless migration because there was risk that your newly set up profiles and rules were not exactly the same as the original sets in the old server.  If there were data/content and/or apps previously pushed on the devices from the old server,  I doubt if you could have all of them untouched and remained functional with your new server.   BTW, did Soti recommended you to migrate from cloud server to on-premises server using this approach? 

In the general cases with tens or hundreds of device groups and profiles/rules already deployed and hundreds of devices of multiple device platforms, using this script approach to migrate does not sound practical.   

Were you moving devices agents with ELM?

Hi Jason,

Please be cautious using the script since the migration/transferring of devices to a new environment are customized according to each user's unique environment. There is a risk of losing connectivity to the devices if not performed accurately. I recommend you get in contact with our Professional Services department for expert advice regarding the migration process.  

Regards,

Does this apply to Windows Mobile devices?

i need to move from one deployment server to another

Hello Edgar, does this script work to migrate devices between 2 cloud instances?

Can I have this script please?

Frank

Hello,

You need to create an add device rule and get the Add Devices Rule Tag.

Also you need the Mobicontrol SiteName (in Global Settings)

Then send the following script to devices:

Post Moderated for content 

Hope this helps

Frank,

I think they took the script out as they want you to go thru professional services.  

What I decided to do was back fill my KME with all of my Samsung I ever bought ( Down to say an S6 ) Then take the IMEI's and assign the profiles and then send remote wipes.

Or you can just get them all new phones and enroll them into your environment that you want.

Hi Tolga,

Thank you for requesting a response from SOTI Support Staff. As the device migration is environment specific, It is handled by our professional services team.